Ride-hailing platform Shenma Zhuanche is demanding that Tesla compensate them for losses incurred after claiming that more than 20% of their cars are faulty, according to the Global Times.
Based in the city of Chengdu in China’s southwestern Sichuan province, Shenma is the largest single buyer of Teslas in the Asia-Pacific region, according to the Times, with 278 of the electric vehicles purchased from 2016 to 2017.
The company also knocked the inefficiency and unresponsiveness of Tesla’s customer service – claiming that some of the vehicles took over a year-and-a-half to be repaired, causing the company direct economic losses of up t 6.5 million yuan ($970,000).
In order to let the (Chinese speaking) world know about their Tesla issues, Shenma took to Times Square – where they took out several billboards to advertise their woes with such phrases as “Can not repair” and “Don’t pay for it!” while also demanding that Tesla repair the defective vehicles and compensate them for their losses.
“Shenma Special Car” a Chinese company upset with the low quality of the 278 Teslas it purchased, is going to pay for ads to be put on the Times Square Reuters billboard saying, “Can not repair” and “Don’t pay for it!”@danahull @lopezlinette @lorakolodny @CGrantWSJ pic.twitter.com/i3loP6idUv
— Sustainable Trading (@Alex20892752) April 28, 2019
On the bright side, at least none of Shenma’s Teslas have spontaneously combusted – yet!